Client: Mr Pearse
Location: York, North Yorkshire
Installed: Aluminium Bi-fold Doors
Mr Pearse had previously order his new bi-folding doors for his home from another supplier in York, North Yorkshire. But three months on from placing his order the doors had not been installed. They hadn’t even been made or delivered.
He promptly cancelled his order with the previous supplier and contacted Clear View in Huddersfield, West Yorkshire.
Clear View was able to supply the bi-folding doors he wanted with a lead time of around 10-15 days.
Mr Pearse ordered Clear View’s Schuco bi-folding doors, one of the world’s leading suppliers of large-scale glass constructions and sliding systems. The three doors, and 4mm toughened outer, 20mm argon filled cavity, 4mm low-e inner high efficiency glass, were delivered and installed in the proposed time.
Shortly after the installation of his bi-folding doors in York Mr Pearse contacted Clear View to express how happy he was with the product, service and installation saying his “faith in the industry had been restored” thanks to Clear View.
“Just a quick note to say that my bi-folding Schuco doors have now been fitted. I would like to thank you for all of your help and advice throughout the process. You have been a fantastic company to work with, providing great levels of personal service. This was matched by the fitting guys who were courteous, clean and tidy and really efficient – the whole job only took 4 hours. After living with the doors for a week now I can say that they are brilliant – really flexible, great looking and really warm.
As you know we were let down by another company so I can honestly say you have restored my faith and confidence in the industry. Thanks again for all your help.